Privacy Policy

We are committed to protecting our users’ privacy and ensuring their data is handled with the highest standards of security and transparency.

This policy aims to clarify how the EZAcademy platform handles your personal information collected during your use of the website and its services.

1- Data Collection:

We collect the following information to provide our services and improve your experience:

• Account Data: When you create an account, we collect your email address and phone number.

• Usage and Performance Data: Information about the training paths you choose, your progress, interactive test results, and performance analytics.

• Activity Logs: We record activities performed on the platform, including information about the user who performed the action, along with the date and time.

• Support Information: Any information you share when contacting our technical support team.

2- Use of Data:

The data we collect is used for the following purposes:

• Providing and Managing Services: To create and manage your account and provide access to training paths, question banks, and interactive tests.

• Enhancing Learning Experience: To analyze your performance and provide detailed reports to help you track progress and identify areas for improvement.

• Communication: To send automated notifications, platform updates, and respond to your inquiries and support requests.

• Platform Maintenance and Improvement: To troubleshoot issues, analyze usage, develop new features, and ensure the platform’s stability and security.

• Security and Auditing: To ensure platform security and protect user data.

3- Data Protection:

We are committed to implementing strong security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include storing data on secure servers, using encryption technologies, and restricting access to sensitive data based on permissions.

4- Data Sharing:

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Legal Compliance: If required by law or in response to a valid legal process.

5- User Rights:

You have the right to access, correct, or delete your personal information that we hold. You can update your account information through your profile settings on the platform. For any other requests related to your data, please contact our technical support team.

6- Account and Data Deletion:

Users can request to delete their account at any time.

Direct personal data (such as name, email, and phone number) will be deleted.

Some data, such as payment records and invoices, may be retained for legal and accounting purposes.

7- Policy Updates:

This Privacy Policy may be updated from time to time to reflect legal or operational changes. Users will be notified of any significant updates by publishing the revised policy on this page.